FAQ
Everything you want to know about our whipped body butters.
What is your whipped shea butter made with?
Our whipped shea butter is handcrafted with pure raw shea butter from Ghana, locally sourced beef tallow, aloe, beeswax, glycerin, arrowroot powder, and nourishing oils including coconut, olive, castor, moringa, and black seed oil.
Is your whipped shea butter handmade?
Yes! Our products are handcrafted in small batches with care.
Where is your beef tallow sourced?
Our beef tallow is locally sourced from a colony outside Edmonton, Alberta.
What makes your fragrance oils different?
Our fragrance oils are free from parabens, phthalates, Lyral, and Lilial.
How do I use the whipped shea butter?
Apply a small amount to clean skin and massage until absorbed. A little goes a long way! It’s especially lovely after a shower or bath.
Can I use it on my face?
Because everyone’s skin is different, we recommend doing a small patch test first. If you have sensitive or acne-prone skin, check the ingredient list carefully before facial use.
Is it suitable for sensitive skin?
Skin sensitivities vary, so we recommend patch testing before full use. If you know you are sensitive to fragrances or any of our ingredients, choose accordingly.
Why can the texture of my butter change?
Because our butter contains natural oils and butters, temperature changes can affect its texture. Warm temperatures may soften or melt it, while cooler temperatures may make it firmer. This does not necessarily mean the product has gone bad.
How should I store my whipped shea butter?
Store your whipped shea butter in a cool, dry place away from direct sunlight and excessive heat.
Do you offer vegan options?
Prefer plant-based? Just ask — vegan options are available.
Do you offer unscented products?
Yes! We offer unscented options for those who prefer a fragrance-free alternative.
Do you offer local pickup?
We offer local pickup in Edmonton. You can select local pickup at checkout, and we will contact you with the pickup details.
Do you ship?
Yes! We ship within Canada. Orders are processed in 1–3 business days, and delivery times vary by location.
What is your return and exchange policy?
Due to the nature of our products, we do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 3 days of receiving your order, and we will be happy to make it right.
How can I contact you about my order?
If you have any questions about your order, feel free to contact us through Instagram DM or email. Please include your order number so we can assist you quickly.